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From first lead to successful delivery.
ScaleCRM connects leads, call center, orders, couriers and reporting in one system — so your team sells more and loses less.
Early access for selected teams Launch updates only
CONTROL CENTERSales overview
REVENUE THIS WEEK€24,860
↗ 14.2%Order flowLast 30 min
Agent confirmed the order#SC-10482 · Belgrade
just nowAI address validationErrors caught before dispatch
98%COD OPERATIONS, WITHOUT THE CHAOS
One system tracks the entire order journey.
From the moment a lead arrives to the courier’s final status, your team sees what is happening and knows what comes next.
CALL CENTER
Agents move fast. Managers see everything.
Leads go to the right agents, calls and outcomes stay recorded, and priorities remain clear without extra spreadsheets or messages.
LEADS & ORDERS
Every lead exactly where it belongs.
Automatic imports, duplicate detection, clear statuses and full customer history.
COURIERS & DELIVERY
Every parcel status, no guesswork.
Courier sync, return tracking and the true result of every campaign.
REPORTING & CONTROL
Numbers that lead to decisions.
Conversion by agent, product and market. Revenue, bonuses, call center performance and delivery — live, without manual data work.
HOW IT WORKS
A workflow that never breaks between teams.
ScaleCRM removes manual handoffs between marketing, call center, warehouse and delivery.
Leads come in automatically
From landing pages, forms and other sources, with no copying or lost data.
The agent works the lead
The call, offer, notes and next step are all available in one workspace.
The order is validated
Address, duplicates and delivery details are checked before the parcel leaves.
Delivery closes the loop
Courier status returns to the CRM and feeds sales and returns reporting instantly.
BUILT IN REAL OPERATIONS
Don’t adapt your process to a CRM. We adapt the CRM to you.
ScaleCRM started as an internal tool for day-to-day COD operations. That is why it understands markets, teams, offers, couriers and rules generic CRM systems miss.
- Role-based access for every team
- Automations built around your rules
- Reporting tailored to your KPIs
PRICING TAILORED TO YOU
Pay only for what your team actually needs.
No generic plans. Pricing depends on your users, markets, integrations and the modules your team needs.
Number of usersMarkets and teamsCourier integrationsCustom features
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